Frequently Asked Questions
Usage & Troubleshooting
Austria, Azores (Portugal), Belgium, Bulgaria, Canary Islands (Spain), Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar (Great Britain), Greece, Guadeloupe (France), Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira (Portugal), Malta, Martinique (France), Netherlands, Norway, Poland, Portugal, Reunion (France), Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Vatican (Italy)
- Calls to all networks and landlines: 4.9CZK/min (US$0.21)
- SMS to all networks: 1.9CZK/SMS (US$0.08)
- After topping-up 300CZK (US$13): Unlimited calls to O2 and landlines
The full price list is available here.
You can top-up or purchase data packages for your O2 Go Card here: https://moje.o2.cz/en/web/o2/login
Access Point Name (or APN): Internet
If you have credit available, you can simply enter one of the following shortcodes to activate a new data package:
- 500MB: INTERNET to 999 111
- 400MB: PR DATA 3 to 999 111
- 1.5GB: PR DATA 4 to 999 111
- 5GB: PR DATA 5 to 999 111
As an alternative, you can top-up new credit or purchase data packages for your O2 Go Card here: https://moje.o2.cz/en/web/o2/login
International credit cards and PayPal are accepted for all EU-Citizens from anywhere in the EU. For Non-EU Citizens, top-up is only available within the Czech Republic
|Recharged Amount||Credit Validity|
|0 - 499 CZK||6 months|
|500 CZK||12 months|
Note: Once an existing data package expires, the unused portion of the data volume is not converted into the new packages.
If you want to check for uncharged services as well as the cost of your last call, simply type in the code *104*1#. Information is available 15 minutes after the last activity.